Shipping policy
Shipping Policy
Thank you for shopping with Dodd & Co. We’re excited to get your order to you!
Processing Time
- Orders are processed within 2–4 business days (excluding weekends and holidays).
-
During launches, sales, or holidays, processing times may be slightly extended. We appreciate your patience!
Shipping Methods & Delivery Times
-
Shipping times vary based on the method selected at checkout.
-
Estimated delivery times begin after your order has shipped, not when it is placed.
-
Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Rates
-
Shipping rates are calculated at checkout based on your location and selected shipping method.
-
Free shipping promotions (if offered) apply only to qualifying orders and are subject to change.
Order Tracking
-
Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation email.
Incorrect Address
-
Please ensure your shipping address is correct before placing your order.
-
Dodd & Co. is not responsible for packages delivered to an incorrect address provided by the customer.
-
Orders returned due to incorrect addresses may be subject to additional shipping fees.
Lost or Stolen Packages
-
Once a package is marked as delivered by the carrier, Dodd & Co. is not responsible for lost or stolen packages.
-
We recommend shipping to a secure location or contacting the carrier directly for assistance.
Damaged Packages
-
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
International Shipping
-
At this time, Dodd & Co. ships within the United States only.
By placing an order, you agree to the terms outlined in this Shipping Policy.